![Genuine customer service](https://shoptech.media/wp-content/uploads/2020/02/5-Ways-to-Tell-You-Have-Better-Customer-Service-Than-Your-Competition.jpg)
13/02/2020
Customer Service is a beast! Customers’ needs are always changing, and our services should always be evolving to reflect those…
![Add value to customers](https://shoptech.media/wp-content/uploads/2020/02/5-Ways-Ecommerce-Retailers-Add-Huge-Value-to-Customers.jpg)
12/02/2020
Much has been written about adding value to customers. But so few have really grasp what is to be done…
![Top 5 trends](https://shoptech.media/wp-content/uploads/2020/02/Top-5-Trends-in-The-Global-eCommerce-Market-to-Look-Out-For.jpg)
11/02/2020
We have compiled the latest industry data to create a global eCommerce market ranking that compares markets across a number…
![Customers Leave At Checkout](https://shoptech.media/wp-content/uploads/2020/02/customers-leaving.jpg)
06/02/2020
Do you know that more than 8 out of 10 online customers turns away at checkout page? According to research…
![Genuinly Customer Care](https://shoptech.media/wp-content/uploads/2020/01/GenuinlyCare.jpg)
31/01/2020
Genuinely care for your customers because just like everyone else, your customers wants to know they mean something to others….
![](https://shoptech.media/wp-content/uploads/2020/01/12-Key-Causes-of-Customer-Dissatisfaction-That-is-Bad-For-You-Business.jpg)
30/01/2020
Customer dissatisfaction is a bad bad sign for your ecommerce business. Our customers and clients are the lifeblood of our…
![Improve customer retention](https://shoptech.media/wp-content/uploads/2020/01/Smart-Ways-To-Improve-Customer-Retention-For-Your-Ecommerce.jpg)
29/01/2020
If you have to allocate resources for your ecommerce business, developing and building loyal customers is practically the most important…
![](https://shoptech.media/wp-content/uploads/2020/01/Best-Pricing-Strategy-For-Your-Ecommerce-Products.jpg)
28/01/2020
Choosing the best pricing strategy is a critical factor in retail because everybody wants to maximize the difference between a…